Warranty

Terms and Conditions

Our lifetime manufacturing warranty is designed to cover the quality of our stitching and workmanship in the manufacturing process of the product or garment you have purchased. 

  • This warranty excludes damage that naturally and inevitably occurs as a result of normal wear or aging (general wear and tear), accidental damage (not limited to punctures, rips, tears, fire or chemical burns, marks or stains ) or miss use of the product. 
  • All materials used in the manufacturing process are protected by a 5 year materials warranty (or as stated at the time of purchase). 
  • In the event of a valid warranty claim, the customer must provide proof of purchase of the product or garment. 
  • It is at the company’s sole discretion as to whether the product or garment is repaired or replaced, no refund will be provided. 
  • It is the customers responsibility to make available the product to the manufacturer (either by post or in-person) for remedy of the claim. 
  • In the event that a product has been discontinued and is no longer available, and the company chooses to not repair the product or garment, the company may provide the customer with a similar product equal to the retail value of the original purchase.
  • This warranty is provided by Didgeridona’s, a division of Eagle Outdoors Group (ABN: 94 005 451 007), Head Office: 2 Embrey Court, Pakenham VIC 3810 . Phone: 1300 447 396